When your vehicle is having work completed in our workshop you can be assured that we are using the correct equipment and tooling, in our opinion this is essential when carrying out an effective repair. We have invested heavily in identical tooling and equipment you would find in any main dealer workshop.
Our tooling and equipment are purchased through Volkswagen UK head office and are added to regularly. We have identical brake fluid changing and bleeding equipment, air conditioning machine, battery testers, diagnostic computers, smoke testing machine, tools and equipment that are compulsory for main dealers.
At Volks Autos we purchase our parts, oil's and consumables directly from VAG parts, the same suppliers of the main dealers. Similarly we offer the same two year guarantee, which covers parts and labour.
There are times when we can look at using OEM parts for repairs. OEM (Original equipment manufacturer) parts are manufactured by the same company that produced the original part used in assembly, and are to the same quality and standard as the genuine part. If this is something you would like to consider please enquire either at time of booking, or when your vehicle is with us. Non genuine parts normally come with a one year guarantee.